Question

Nintendo Online cannot play with other T-Mobile subscribers

  • 26 January 2024
  • 4 replies
  • 1033 views
Z
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I was a Spectrum customer for 2 years and play Mario Party online with my friends, one of whom is a T-Mobile subscriber. I switched to T-Mobile internet on 12/29/23 and now we cannot play any Nintendo online games together. I can still play online with my friends who use Verizon and Spectrum Internet.

My friend and I both have a Sagemcom Fast 5688W Gateway. NAT type B. I also tried the wired connection. We have even tried playing on another friend’s T-Mobile gateway and it seems T-Mobile will not connect with T-Mobile. I am now trying a Verizon gateway and my T-Mobile friend and I are able to play online together again. 

It would be great if T-Mobile would fix this issue. I do not want to subscribe to Verizon, but I may go back to Spectrum after 90 days if the T-Mobile issue persists

4 replies

O

You’ll need to buy a separate router (any brand you like: netgear, motorola, cisco, et cetera), connect it to LAN1, then on that router’s splash page (usually on device with IP address) log on as administrator. Create a “guest” Wi-Fi network which most allow you to create a password but for me I have a Motorola router. It allows me to create a password as well as turning on (by default) / off “internet connection only” feature all at 5 GHz but I did not change any values, got my Switch on that guest-WiFi and connected to Mario Kart 8: Worldwide VS Race on my first try. No need to go to battle first for me, hope it works for you and thanks for reading my post.

Z
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Thanks! We’ve tried all that. It seems to be a connection issue between T-Mobile to T-Mobile.

O

Don’t forgot to update your router’s firmware and some will do it once connected to the Internet. With every update you’ll need to do a “factory reset” as I got a new TP-Link router and got no connection issue again. After that reset and same set-ups it connected to Worldwide VS race on first try again.

copz1998
Userlevel 5
Badge +9

@zimplicitei I have a PC that runs games several games on the Epic Games platform and others, and they run fine. While researching your complaint, I came across a few posts that suggest the NAT type will impact the connectivity, as well as creating a separate 2.4Ghz or 5Ghz SSID specifically for your Nintendo gaming. 

https://en-americas-support.nintendo.com/app/answers/detail/a_id/12472/~/compatibility-between-nat-types#:~:text=A%20user%27s%20NAT%20(Network%20Address,Open%2C%20Moderate%2C%20and%20Strict.

https://es-americas-support.nintendo.com/app/answers/detail/a_id/22541/~/unable-to-connect-with-others-online-%28errors-during-match-making-process%29#:~:text=NAT%20Type%20D%20indicates%20that,improve%20your%20network%27s%20NAT%20type.

https://www.reddit.com/r/tmobileisp/comments/ruaxau/nintendo_switch_nat_issues_with_tmobile_gateway/

Let us know how it goes. 

I am not a T-Mobile employee, but like helping others.

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