disable MAC address filtering

  • 18 May 2024
  • 3 replies


How do I disable MAC address filter for my Epson ET-2800 printer?


3 replies

Userlevel 5
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If you are having trouble connecting the printer to the THMI gateway, you will probably need to create a second network (SSID) which is dedicated to the 2.4 GHz band.  I’ll post instructions in the next post.

Userlevel 5
Badge +7


Some devices, such as printers, have trouble connecting to the gateway’s default configuration.

You can have several Wi-Fi networks on the gateway.  You want to leave the default network alone (2.4 & 5 GHz; WPA2/WPA3 and AES security) and add a second, dedicated 2.4 GHz network.  This second network is for devices that can’t connect to the default network.

Add the second network with the + sign at the bottom of the Network tab in the T-Mobile Internet app on your phone.  For this new network, set the band to 2.4 GHz and set the WPA version to WPA/WPA2.   (The encryption will automatically change to “TKIP & AES”)  Try connecting your printer to this second network.

Use the default network for your other devices, as much as possible.  Note that WPA/WPA2 (on the second network) is less secure, so I recommend setting this network to be Hidden. You can hide it after you get your devices connected to it.

Here are the T-Mobile support instructions for how to add the second network with the app.

Android  How to create additional Wi-Fi networks | T-Mobile Internet app | Android | T-Mobile Support

iOS  How to create additional Wi-Fi networks | T-Mobile Internet app | iOS | T-Mobile Support

Main instructions

Help Center | APP Android | T-Mobile Support

Help Center | APP iOS | T-Mobile Support


I was able to successfully set up a second network. Thank you for the explanation. Unfortunately it did not solve the problem with my Epson printer. I will try to get help from them.

Thank you again.

Bart Parnes