M2000 and Customer Service

  • 4 August 2023
  • 0 replies


Beware of the M2000.  Totally useless.  Much like T-Mobile Customer Support and Technical Support.


Have not had reliable service for 7 months.  They don’t miss a billing cycle.  They cannot define the problem.  In the final analysis, they sent a third unit out yesterday.  Does not work.

Solution?  I had to PAY to get a different Hot Spot unit.  We will see how that works out.

I plan to look for a new service provider.

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