Very frustrating

  • 7 November 2023
  • 1 reply


Very frustrating dealing with customer service…….my family and I were with Sprint 20 years, and now with T Mobil since buy out…..simple request to T Mobil...that all of my 7 lines (kids and spouse) be accessible on one account….one log in…..since I am the primary……. however, it sems too complicated for T Mobil associates….

Asking the community….any ideas to avoid 7 different log ins any time that I want to check the bill, etc…... 

1 reply

Userlevel 7
Badge +16

as the PAH you should have full access to all the accounts on your plan..might want to double check and make sure youre actually down as the PAH..