Activate new number without visiting a t-mobile store?

  • 18 June 2019
  • 2 replies

Hi, I live overseas and I use my prepaid T-Mobile sim card & number for when I come to work / visit the US. I have not been to the US in a few months now and it looks like my number has been deactivated. Is there any way I can get assigned a new number without having to go into a t-mobile store?


Best answer by tmo_mike_c 20 June 2019, 18:05

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Userlevel 6
Badge +15

Ah shucks. Sorry to hear that number was deactivated. They thing with prepaid numbers is the account balance needs to refilled and remain active in order to keep the number. If not, that numbers deactivated and you'll need to start a new account. Sorry friend.

Hi, I live overseas and would like to reactivate and retain same t-mobile phone number.  How do I do this on-line?