Question

My T-Mobile service has been canceled and don’t know how to reactivate


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I received this email message and when I go to my.t-mobile.com it asks for my phone number but when I put my phone number it says such number doesn’t exist. I am on prepaid plan and still keep getting messages asking me to refill even after that. Please help.

 

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Your service has been canceled. To reactivate your line, go to my.t-mobile.com or call 800-866-2453.

Sincerely,

Your T-Mobile Team

Thanks for being a T-Mobile customer.


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