Our June 2023 bill was $20 higher than previous payments. Nothing has changed with our plan and there was no explanation.
Did T-Mobile just raise our monthly payment without letting us know, or is there another reason?
Best answer by fireguy_6364
View originalgoing out on a limb and saying you are set up for auto pay using a credit card and you have 4 lines that this pays for?
if so it was just changed so you can no longer get the $5 per line discount if you use a CC card and must use a debit card to get that discount again.
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Are you on autopay? Tmobile is starting to quit the credits if paying by credit card.
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Have any of you added a new device lately? Have any of you contacted Customer Care or visited a T-Mobile Store for assistance with something? $20 user support fees have been a thing for a while, if it isn't the autopay with a credit card reason.
Thanks to fireguy, gramps and syaoran.
The extra $20 was for 4 lines being paid by credit card. It was not apparent that continued use of a credit card on autopay no longer qualified for that discount of $5 per line, till I looked at autopay and saw I no longer qualified for a discount.
Thanks for the quick responses!
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Luckily mine hasn't increased yet on my last bill
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Luckily mine hasn't increased yet on my last bill
Mine hasn't either and I haven't received any text saying it will yet.
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I haven't received a text but when I sign into my account there's a notice.
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I pretty much only login to manually pay the bill a week or two before the autopay triggers.
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