My guess would be you have exceeded the max number of 10 devices in the 2.4 band. Had this happen once I started adding smart plugs, garage door, Alexa, Chromecast, etc. adds up quick then if you have multiple phones and/or PCs as well. You can check through the Home Internet app. If this is the case there are a few workarounds. What workarounds do you know of? I’m trying to avoid buying another access point. Its very strange “home internet” would have such a limit in this day in age. Put a few security cameras, door bell(s), Alexa’s, and you hit that limit really really quick (just like every one else says). T-Mobile really needs to adjust this. I ended up buying a $40 access point. Works beautifully. Am able to connect an extender to it without any issues. Loaded up the number of devices. No problems.
I would look at the app or log into the router and check “devices” just to verify which devices are connected. I would then reset the router. If no dice, I would just call tech support.
I can’t get Netgear or TP-Link extenders to work. Blocks main 2.4 connection until I turn off extender. Tried the factory reset twice on each one. Probably some tiny simple but can figure it out. Any suggestions? Still having issues with this. Cannot get three different extenders to work. It’s not related to the 10 device limit either. I can get the extender to work with TMobile Hotspot though. Just not Home Internet. Any suggestions?
My guess would be you have exceeded the max number of 10 devices in the 2.4 band. Had this happen once I started adding smart plugs, garage door, Alexa, Chromecast, etc. adds up quick then if you have multiple phones and/or PCs as well. You can check through the Home Internet app. If this is the case there are a few workarounds.
The issue may have been the 10 device limit on each band. That’s a real bummer for an otherwise great experience. Wondering if if the extender counts as one 1/10 devices the I can connect more to that extender to essentially loophole the ten device limit.
The extender doesn’t reduce speed by 50% or very much at all.
I can’t get Netgear or TP-Link extenders to work. Blocks main 2.4 connection until I turn off extender. Tried the factory reset twice on each one. Probably some tiny simple but can figure it out. Any suggestions?
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