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Help! Internet keeps disconnecting

I worked from home for 3 months with NO issues using my T-Mobile hotspot but yesterday was a nightmare. Constantly dropping my connection to my corporate office. Were there issues in the metro Atlanta area yesterday? This CANNOT happen when I am working from home.

how to make digits website work

i am trying to use digits through the website. after signing in, i go to register my phone but its always gives the error:Please ensure your browser location is shared and refresh the page to register again. the problem is, i have enabled location sharing for this website. and refreshed, even comple...

Changing password every 60 days is a terrible policy

I recently log into my.t-mobile site and have to change my password due to this new policy. This new policy is terrible due to multiple reasons. Anyone who is current on IT security should know that changing your new secured/selected password to something new randomly causes more trouble than its wo...

Re: My Alcatel Go Flip 2

Is it just me or am I imagining my WiFi Setting going from ON to OFF on its’ own??? Is that the Default?? I want it to stay, “ON.”

Will hotspot work in Canada?

I have an Android phone on an old T-Mobile plan that doesn’t include all of North America. I’m in the US, but will be traveling to Canada next week. I’ll add North America ($10 per month) to my plan. Will this enable me to use my phone as a hotspot in Canada as well? Or just phone / text / data?...

No service at covered area and 2 bars

My house has 2 bars of service while it has Excellent signal. and i was at a beach a few days ago that had fair service and had no service. any soulutions, also i have a iphone 8 if that changes anything

Article Word Association

From what I remember there was a word association thread on the old T-Mobile forum.Let us start a new one!!!!I'll be the first.CHILLS. 😊

Chatbots

Chatbots has appeared on my One Plus phone SMS at the top of texts yesterday. I want to delete it. How?

Problems with reception, dropped calls, dropped texts, phone

Last year, I switched from Verizon to T-Mobile because of the stellar pricing available for unlimited data. However, the process of switching to T-Mobile was difficult and led to many conversations with the folks at T-Mobile. At first, I was wary about the customer service -- but by the time everyth...

Hamilton, Novato, CA

I wonder if the coverage folks now this, but :-a) 4G LTE Coverage Map | Check Your 4G LTE Cell Phone Coverage | T-Mobile is not working, The "Oracle server ..."b) I have tried twice, using T Mobile SiM cards in my home and even outside my home, and there is no service for T Mobile. My relati...

Tmo S7Edge Brick

Hello, It’s July 8th 2020. I used my phone and went to sleep at 10:00PM. When i woke up at 1:00AM, my tmobile s7Edge was stuck in a reboot loop. I would see the Samsung screen, then the white TMobile screen then it would reboot and repeat. I can’t get into System Mode, so I tried recovery mode. Fina...

LG G7 wifi calling does not stay enabled after 9.0 upgrade

Hello,This was not a problem before the upgrade. Now I am needing to re-enable wifi calling daily it seems. I suspect it turns off when I leave wifi, and even though the preference is to use wifi for calling, it has to be manually re-enabled all the time.How can i get it to stay enabled?Thanks!

DIGITS line suspention cost

I want to temporarily suspend the DIGITS line my Apple Watch is on. I understand that when you have multiple lines and you suspend one or more of them, you are charged $10 per suspended line. My confusion stems from the fact that the DIGITS line it’s self is $10. It seems if I temporarily suspend th...

Refund owed for 1200 Iphone 11 pro max that UPS has lost

I returned a Iphone 11 that cost me about 1200 because I decided I needed larger storage space and it actually was having issues as shutting down continuously. Unfortunately It’s been a nightmare because it’s been during Covid and I was away because I was sick myself and turning for a member that i...

highly upset yrs of bad service

Yrs of bad service very shy not good with technology I keep getting ripped off no joke 2 lines 2 iPhones nothing works so you know how much I’m paying!!! Special boxes at residence to have them work still don’t what the f…

Loyalty towards Customer - failing T-mobile commitment

On December 5th, 2019 T-Mobile has given me promotional offered on Customer service call. With this offer I traded my old iPhone7, received iPhone11 and added new line as part of offer. I had informed that my existing plan will not change and there should not be any charges for iphone11 device. Howe...

HELP WITH GIF

I cant seem to figure out how to apply GIF's to my keyboard! I have an LG Stylo 5. Pen is missing. Anyone know how? I already tried hitting the smiley face but nothing pops up GIF wise. HELP.

entering promo code online

I’m trying to add a tablet line to my account and buy a new iPad, there is a promotion being advertised on the app itself as you’re checking out. Tell me way it gives me the promo code and at no point during check out can I find a spot to add it. its a promotion for 2 day free shipping.

T-Mobile Prepaid Phones - Tax Amount Increased!

I refilled my T-Mobile prepaid (pay as you go - legacy) phone. I added $10 to my phone account which gives me an additional 35 minutes added which will expire in one year for gold members. I used to only pay the NYS tax (8.875%), therefore on a $10 refill, you would think the total with tax should...

Text message full detailed report

Is there a way that i can see the full conversation between one of my lines and another? As in what is actually been sent and received for every text?

Dual screen problems

So I just upgraded to the LG v60 Thinq 5G dual screen. And I'm having problems with the dual screen already. I can have my game playing on one screen and my Chinese app or YouTube on the other. Whenever I press the screen for my game. The video on the other screen will pause. So this happens wheneve...

LG V30 default email app crashing every 3 to 15 seconds

Android version: 9 Patch security level: Aug 1, 2019 (none newer) Kernel 4.4.153 Had two exchange accounts and one aol account on default email. This evening (7/7/20), the email started crashing continously. Initially about a week ago, ocassionally crashing. Unable to install so...

Trade in phones and your bill goes up!

So how many people trade in their phone during COVID 19 when all travel is essential only. By the time they were allowed to legally leave their house to take trade in phones to the UPS it was one week past date of trade in due, so instead of telling you that they will keep your phones and charge you...

Coverage problem.

I have studied and studied closely the T-mobile coverage map for my area. It shows that 4G LTE coverage is available in an area where I am not getting any signal. Other T-Mobile users have confirmed no coverage in this area. The area in question is located in Barnegat Township, New Jersey in the Cou...

Outage in 77358

Every time it rains in the 77358 area our cell service goes out. We can not make/receive phone calls and our data is down. We are going on day 2. What is the problem? We didn’t start having service issues until this year.

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