Looks like this tmobile system is BETA… that’s why they don’t advertise much since there’s so much glitches… I will return this HomeInternet if this will not improve in a week...
I’ve had this service for ~ 6 weeks and have had very good speeds, averaging around 200 mbps down, 60-70 up. In the last two days it’s been 8-12 down, 3-5 up, and is now unusable. I was planning on recommending this to my neighbors, as we are all forced to use a very expensive cable alternative in my town. I am rethinking this now. If it keeps up like this, I’ll have to fall back to cable. It’s certainly not what they promised me. We have the same situation… i called the costumer service and said ticket is submitted it’ll take 2-3days for answers… not sure what’s going on with this service… this is like a trap
Not sure why some of you are getting those speeds, I think the lowest I go most of the time is around 150ish but I avg 450+. Try this though. Connect to the router using the web-based GUI at http://192.168.12.1/. Check to see what you are getting for the secondary signal cause that is the 5G one. If you aren’t receiving any signal there or it's super low then most likely you are only hitting 4G towers which are nowhere near as fast. Thanks, I checked and i Don't have a secondary signal. I live in a Rural area so I understand if i get atleast 35-50mbps, but im barely getting 7-11mbps. Do you know how to get a secondary connection signal or is that just something thats supposed to happen on its own? This is good info.. I checked mine, and not connected to secondary signal.. i have slow to no internet.. I was wondering why I have good signal ftom the first two weeks of service, then its been 3-days with this.. very frustrating scenario… not sure if i will continue this BS.. my
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