While it may be an acceptable “solution” for some, it is not acceptable to me. No devices are allowed in the DMZ on my network. It works this way with every other internet provider (not that we have a multitude of choices but to name just a couple: Comcast, Frontier) and it has to work that way with TMo. It will not be the case for a while. They are behind the curve and the internet is something new for them. The phones work fine on their network. They just have to figure out the internet gateways. I’ll wait for Frontier to lay their fiber down in our neighborhood and then switch and TMo will not have it fixed by then. Pity, I really like the idea of a 5G gateway.
I have the grey round gateway. It was first installed in August 2021, required a reboot at firt every other week, then every 10 days or so, then daily. Some people on this thread wonder if it has anything to do with towers, cell signals, and what-not. It doesn’t. I’m sure you can see it on your phone when the gateway drops the internet, your phone can browse just fine. They replaced my gateway, sent the same type - grey and round. And of course referbished. They never send anything new if it is a replacement. The support for the TMo internet is in the Phillipines and they are pretty much useless on top of being very difficult to work with them.As many others mentioned, it is not possible to look at the actual network settings of the gateway as there is no user interface on the gateway to do that. The only way to solve the connection issue is to power cycle the gateway.My gateway is sitting on a constantly running fan to prevent the gateway from overheating. It helps to keep the tempera
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