This is poppycock! It should not be this hard to get reliable service from a company who says they have the best 5G network! There are just too many people having the same issues, so it must be T-Mobile’s network that in not functioning. I used to have their 4G LTE gateway and it was very reliable and the speed was acceptable.I think they rolled out 5G too soon. Now they are using us as their testing and debugging lab.
Like many people I am having the same issues with 5G internet. I works for awhile and then goes to 0 Mbs. Rest the gateway and it sometime comes back. I think T-Mobile rolled 5G out too soon. I used to have the older gateway 4G LTE and it was very reliable and the speeds were about what I get when the gateway is working! I am on the verge of canceling.
I am in the New Orleans area and the best download speed I have ever gotten was 130-180 Mbps. worse than that every few hours it drops to virtually zero - dial-up is faster! If I reset the gateway, it returns to 130 Mbps, but then a little later I get bumped down again. What kind of service is that? I used to have their 4G home internet and never had to reset the gateway.I am very disappointed in their misleading advertising, but that is the name of the game today, all of the service providers have issues and lie about them.What a wonderful world😜
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