as a NEW member here with Tmobile cell and internet for only 3 days, I’m struck by the lack of TMOBILE personnel response to this problem on this thread. Where are they? Why are they not saying anything about this complaint. This thread has convinced me to return the gateway that seems to work for WAY MORE hours a day than what you guys are describing but I’m worried about the ONGOING ramifications of turning off my VERY EXPENSIVE XFINITY service which is also flaky at times but at least I have 20 years of experience with them. So far, with Tmobile it’s been sketchy...in terms of help and service. It is entirely dependent on WHO you are lucky enough to get connected to. There’s little consistency in terms of knowledge and expertise. ALL of my “FEELS” are screaming at me to run away.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.