Called tech support again, they transferred me to another department which changed the Gateway’s phone number.
Hey Candl, Nobody wants to get bombarded with a ton of messages, especially ones that aren’t even for you. The Home Internet lines do have a phone number just like cell phones and tables, so it is possible to send messages to the gateways. We do have the steps to delete the messages depending on your device on our support site. There is also a messaging blocking feature that can be added to the home internet line that will prevent messages coming to you at all. You can manage those add ons through my.T-Mobile.com or by contacting us through the messaging feature, calling, or Facebook or Twitter. Wont this block the messages from T-Mobile about billing and stuff? I searched my web account and the app. I called customer support and we couldn’t figure out how to block messages to the gateway. Message Blocking | T-Mobile Support This support page has a button that takes you to a login page and then directly to the sp
Went to Block calls and messages. Selected Gateway phone number.This is the message on that page:This line does not include these settings.I’ll call customer service again with that feature code
Hey Candl, Nobody wants to get bombarded with a ton of messages, especially ones that aren’t even for you. The Home Internet lines do have a phone number just like cell phones and tables, so it is possible to send messages to the gateways. We do have the steps to delete the messages depending on your device on our support site. There is also a messaging blocking feature that can be added to the home internet line that will prevent messages coming to you at all. You can manage those add ons through my.T-Mobile.com or by contacting us through the messaging feature, calling, or Facebook or Twitter. Wont this block the messages from T-Mobile about billing and stuff? I searched my web account and the app. I called customer support and we couldn’t figure out how to block messages to the gateway.
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.