My service has been terrible at my home ever since the merger. Service is on and off since March. I’ve been told numerous times that it’s because of “tower upgrades” but I was told by a TMobile rep that the Sprint tower closest to me was taken out of service, resulting in a poor signal from a more distant TMobile tower. Despite the poor service the bill keeps coming. If there was a viable alternative in my area I would jump at it. I’m hoping for a class-action lawsuit to force the executives who mastermind these mergers to be accountable to the consumers. They place poorly paid and poorly trained foreign workers in between them and the customer. They’re greedy cowards and should have to pay.
Now it’s October and my service from TMobile has disappeared completely. I was still getting the old “tower upgrade” line of crap from customer service. I’m now with ATT. Good riddance to TMobile. Dishonest, and no service. Great Combo. Where’s the FCC when you need them? So much for the rural initiative.
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