The zcalar policy mtu size would need to be adjusted by those who managed the deployment. It is not something that is t-mobile would adjust or you on your pc. I Got it, thanks for clarifying! I thought you were saying or implying T-Mo could do something on the tower end, obv they cant do anything to a local PC.
Hi Marc There appears to be an issue with the mtu size in the zcalar policy.. I believe the mtu size was reduced for policies associated with users that have wireless internet service. Since that change it has been working well for users in USA and Europe I’m sorry, I’m not very technical. I can see there’s a problem w/ MTU size (but I don’t know what that means). When you say “I believe the mtu size was reduced...” what does that mean, who reduced it? T-Mo? Because as of Monday this week, my work Win PC was literally un-usable on my TMHI connection (wired or wifi). As is the case with most corporate PC users, it’s locked down w/ only admin access to changing things like MTU, and as a typical PC user, I don’t have the skills to do it, even if I had admin access. I have requested our IT support to help, not heard back. *If there’s anything I can do to reach out to T-Mo tech support to get MY connection to work w/ this PC w/ z scaler, please let me know?*
I just started a new job with remote work 1-2 days a week, have a company HP, and the speeds are un-usable. Will pass this along and maybe they’re willing / able to adjust the packets.I hate having problems, but its good to learn it’s not just me.
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