Called for the 3rd time today with same issues. Apparently the ping is too high and T-Mobile drops packets as data is sent. The tech explained that bc the IP address changes frequently, TMOBILE is not compatible with working through a VPN. So, the problem is going to continue and they don't have a solution. She was amazingly honest and I will be keeping my service for my home with them but for office I'm getting a new provider. What number did you call to get them?
We have a static VPN address and the tracert showed over 500 ms.
We are using the same and I am having issues with SIM cards. We need to fix this. We are looking to move over 100 phones to Verizon if they do not get this fixed. We are also using IKE2 and we are not about to change protocol based on a single carrier.
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