Called for the 3rd time today with same issues. Apparently the ping is too high and T-Mobile drops packets as data is sent. The tech explained that bc the IP address changes frequently, TMOBILE is not compatible with working through a VPN. So, the problem is going to continue and they don't have a solution. She was amazingly honest and I will be keeping my service for my home with them but for office I'm getting a new provider.
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