I have contacted my work IT department and they have no clue about handling this other than providing me with local (geographic) VPN URLs which work , but they also have the same bandwidth issue over the t-mobile network. At this point I am not going to spend further time and effort on this issue . The onus is on T-Mobile to resolve this, which they seem to conveniently shrug off and point the blame somewhere else (every other network , i.e Comcast, Verizon etc work). I am just packing up the t-mobile gateway and returning it. Will have to stick with Comcast even if they are a pain to deal with. This whole ordeal was not worth it in the end.
Just finished talking to T-mobile tech support. The tech support lady came up with a brilliant idea that this should be handled by the IT team at my work. Her rationale was that Comcast is a fiber optic backend network and handles VPN differently than T-mobile 5G home internet which is all wireless. I tried to reason with her in vain that wireless alone is not the issue . ( If I restart the TMO gateway and connect via VPN again the speeds are good for a minute or two before it gets throttled down, so it's not the setup or the VPN network itself) . Even the hotspot from my phone’s Verizon network does not throttle VPN this much (although it does) . T-mobile should advertise this as a strictly for entertainment home internet product. Anything else is misleading and a sureshot class action material for fraud.
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