It’s connect to WIFI but not connected to TMO. Also Apple doesn’t unlock phone the carrier have to do it.
I have an old iPhone 11 and I need it to be unlock and the phone is paid off since 3 years old. I called customer service and they are giving me a hard time to unlock it. They say it will take up to 24-72 hours to unlock it. Well it's over that time frame. I am still a customer with them but I want to give this phone to a family member. When I go on the site to check to see if my iPhone can be unlock its saying invaild IMEI number. What can I do to get unlock?
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