Replies posted by kzh188

2 Replies

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DproeungHelper Level 1
asked in Troubleshooting

slow internet speed with home wifi

My Ethernet’s speed up to 300-400, but wifi merely 40, why? It is not the problem of receiving signal from tmobile tower, must be the gateway emits very weak wifi signals to tables and phones, etc. Any solutions, folks?

10
kzh188
1 year ago
C
corvi42Rookie
asked in Troubleshooting

No admin console on Arcadyan KVD21 internet gateway.

I see other users posting pictures of the admin console for the Arcadyan internet gateway. But it doesn’t show up on mine. All I get is the home “status” page; no option to log in to admin console, no option to modify wifi settings, etc (see screenshot).  I’ve tried doing a factory reset and went through the setup process a second time - still no change. What is going on here? Why can’t I get an admin console for this device?     Greetings: I believe Darko66 has the correct answer.  It appears an update to the devices ‘borked’ the management function from any web browser.  The question is if it was intentional or an accident caused when T-Mobile developers added features to the gateway devices.  If you use the android phone app, you can access all of the controls you had previously as well as the new features recently added.  Personally, I find it disturbing that the controls and admin login functions are no longer available through a web browser and hope to see them return s

19
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1 year ago
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