I am in the same boat. I paid for it 3 years ago from Best Buy while I was with Sprint. It wasn’t sim locked. I tried to migrate to a business when t-mobile acquired Sprint and it got locked during that time, however the account was unable to be changed. Now they are saying they’ve unlocked it and it should show as unlocked. However it doesn’t show on my end. Anyone ever get this fixed or did they turn my phone into a brick?
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