i’ve had an iphone 12 pro with tmobile since may 2021, i broke the original iphone in january 2023 and got a replacement through apple care from an apple store a few days afterwards. that being said i tried to get my phone unlocked but they are saying that it hasn’t been active with tmobile for 40 days? the reps have put in a request to get it unlocked from the “higher ups” but it’s been over 48 hours from then. I don’t understand what the mean by 40 days, when the phone is fully paid off.. is it 40 days from when it’s fully paid off? because that was in may 2023.
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