Still an issue. Like most here I had decent internet for months, and now for about the last month it just drops randomly. Usually not for long, but consistently at least once an hour some times more. It’s not “throttling” as I work most the day and honestly barely use my home internet that much, why I tried to get the cheapest plan I could with this.As others have said I guess it’s just too many people in my area buying the plan, either for home internet or phones. There are a lot of apartments in my area, so a lot of people around a small area. Though I will say there are 3 towers within sight of each other in my area, so it’s pretty sad they are still over loaded, and Tmobile keeps selling more plans.Support is nice, but generally unhelpful. You get told to turn it on and off, factory reset. They do a little “test” on their end, say every thing is fine and shrug. It’s almost always considered “your fault” some how, despite the gateway being in the same location for a year or more,
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