Wow a whole year and no help! So I found this comment because my location shows that I am in NC when In actuality I am in SC. All I can say in my research I did realize that the number they assigned to my internet is a NC area code. So where did this phone number come from? And maybe that’s your problem too. Still searching for a solution a regular router would let you log on and make changes from what I can tell you can’t with T-mobiles gateway.
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