Update: I tried calling T-Mobile Support and Craftsy support. Solution has not been resolved. I am just giving up. I don’t need Craftsy.
I have the same problem. I accepted Craftsy membership on March 26, received confirmation emails and so on. But when I try to use a lesson the app sends a message that I have no access.Also the Account details on my phone has a strange user id like user_ with a long list of numbers and letters.If I go to the website to update my profile it will not let me save the details I entered.
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