I know that someone here can lead me the right direction but please do read this entire description of my frustrating situation before you copy and paste tmobiles carrier unlock policies.I've already been to multiple locations and called customer service everyday and everybody just kinda breadcrumbs me and doesn't really help (my guess cause I'm not actually buying anything and I wholehearted believe that)Anyways, i bought an iPhone 10 on a post-paid plan in 2018 and stopped paying for the phone halfway thru the 2 year contract and I never paid so they sold the balance to a third party collections agency (ERC). Yes I still have the original receipt and yes I paid the collections agency. And yes I'm 100% absolutely positive I bought the phone from tmobile and not some MVNO like "visible".But this is where it gets tricky, I paid the debt to ERC and have the letter from ERC sayimg that i paid it, it also has a reference number on that but the 1 store that ive been to says thats not proof
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