I've never had an issue before other than making an account so I can setup autopsy. Idk when I got the message on my device, but it said my service address changed, and instead of typing the link that popped up on the modem messages, I logged into both T-Mobile apps to find out what my service address was (because it should only be one since I went into the store to purchase). One app says it's one address when I initially inquired about service (but have since moved and where we currently have service) and tech support says they only have one address on file (our current address). Chat support was no help, also horribly slow and no help at all. I should have screenshot the messages but they seemed a little sketchy in general. I fixed the issue myself by just turning off and unplugging, and then replacing in and turning on the modem, but that lasted all but two days. I'd like to know if anyone else has had this issue. I cha ged the password just now is hopes it'll help, but I have a fe
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