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Netflix Basic? Go5G Plus

  • 5 September 2023
  • 3 replies
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I just signed up with T-Mobile and have the Go5G Plus (1 line). Promo says includes Netflix Basic (1 screen, 9.99 value). Following the prompts, when I go to Netflix, Basic is not an option. I have read it was discontinued but still available for T-Mobile. The other options are ad supported (6.99) and Standard (15.49). I didn’t have a Netflix account previously and it doesn’t seem to show that it is connected to my Netflix account in spite adding it on my T-Mobile account. Any suggestions?

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Best answer by gramps28 6 September 2023, 02:49

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Userlevel 7
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Did you try signing up through your MyTmobile account?

https://www.t-mobile.com/tv-streaming/netflix-on-us

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Yes, I have. That checkbox is selected under Add-Ons.

Userlevel 7
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Try using messenger on one of Tmobile’s social media accounts like Facebook or X to see if the can add it for you.

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