disabled camera on SyncUp smart watch

  • 30 June 2023
  • 1 reply


I disabled the camera on my sons SyncUp smart watch and can’t for the life of me figure out how to enable it again.  In the app the camera can be used but on the watch screen it’s disabled and the message when trying to use the camera is the “you can use the camera when your family turns it on”.  Can’t find any information on how to fix this…..

1 reply

I have the same issue.  I enable it in the app and save the setting.  When I go back into the app it says that the camera is enabled.  When I look in my child's watch it still isn't enable.  I've attempted restarting the watch and redownloading the app.  Hoping to find a solution.