I got my son a synchup watch about 5 weeks ago. He has barely used it because he is on Summer break and home with me. It won’t charge. The charger has been in the same place since we got it. No damage to the watch. Naturally, I didn’t put insurance on it, since it would be the same price as the watch anyway. So, now I’m stuck with this line and no device.
is it a cord that plugs in or a charging base? and if it has a base does it have a changeable cord? try a different cord first..if its still not charging if it has a changeable wall adapter try a different one..rule out that the issue isnt on the chargers side of things first.
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