Be sure to allow “Unrestricted” on androids setting for the app;s Allow Background usage setting. that shaves minutes off the notifications. had to find it under Battery Usage
Bad experience with SyncUp-Drive -- Worked satisfactorily for 5 months. (A couple of modest issues, like not being able to clear old trips. Want only 7 days, erase older.) MAJOR issue started in August with FOUR Engine status codes. Took car to shop. They confirmed the same codes with Professional Diagnostic Tool. Afterwards, reinserted Sync-up Drive. Never was recognized. Most recent info (car location) shows still at repair shop. Still shows the 4 error codes. Lacks detailed instructions for users who like to dig into the weeds. TMobile (corporate) Store personal tried to help, discovered internal doct revieling a reset pin. Tried that, no joy.
I noticed no replies to your question. I feel the same except i am having on average 30 minute delays from where my car really is versus where it shows on the app. I have rebooted the phone, removed / added the app, and even removed the device from the car and plugged it back in. Pretty useless if you can’t see your drives in real time.