Question

Unable to Connect to Tracker

  • 19 October 2023
  • 3 replies
  • 505 views

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I just got my SyncUp Trackers in, setup the app. I have confirmed that they are fully charged and On, I have the service active in my T-Mobile account.

 

However, whenever I try and scan the QR Code in the app to register them, it just says “Unable to Connect to Tracker" and spits out error 6070. Googling this error merits literally zero results.

 

All three trackers exhibit this behavior, and I’m at a loss. I’m using an LG V60 as my phone.


3 replies

Any update on how issue got fix?

Userlevel 7
Badge +14

I didn't have an issue with my Pixel phone.

Userlevel 4
Badge +5

Try setting them up with a different phone to make sure the LG phone is not the problem.

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