Question

Change existing 2-factor authentication on prepaid

  • 26 December 2023
  • 2 replies
  • 140 views

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I have two-factor authentication (TFA/MFA) set up with an authentication app for my prepaid account.  I just got a new phone and am trying to find how to switch the codes over to it, but I cannot find where to make the change.  I can’t remember how I set 2FA up previously, as it was several years ago.  Does anyone know how to do this?  


2 replies

Userlevel 7
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Did you transfer your data to the new phone? Your apps should of transferred also.

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Yes, but the 2FA authorizations did not transfer with it, and the app I'm using has no apparent way of extracting the seed information. 

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