T-life not working on your (older) phone?

  • 14 February 2024
  • 18 replies
  • 380 views

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Hey all,

Anyone else not able to use the new App due to age of your phone? Figured we could all whine together.

Ciao,

ACD

 


18 replies

The new app is requiring iOS 16 and up for, best I can tell, no reason whatsoever other than to try force you to upgrade phones. Either way, it's disingenius at best and has me quite upset with T-Mobile at this point. Considering I just invested in a new screen for one phone and battery for both, there's no way I'm upgrading my phones to make them work with this app.

Userlevel 1

Same issue when trying to install Life.

Android Version 8.1.0

“This app won’t work for your device”

Can Tmobile provide a viable option to install Life, given my Android version. I do not want upgrade my OS.

Userlevel 2
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Same here.   Requires Android OS 9.0 or above.   I am stuck at 8.0 with no future updates available.

 

This is ridiculous to require OS 9.0 or higher.   My device has apps far more complicated

than T-Life Tuesday and they all run fine.   This is the only app that is giving me a problem.

I would like to see T-Mobile fix this compatibility issue or make T-Life available

as a website link to view and buy benefits due to customers.

Ken

I complained about this over a week ago and T-Mobile said they were working on a workaround by making a web version of this and it would be ready soon. I still haven’t gotten an update and am not holding my breath for it. 

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Tsmurf - that’s a positive development. Thank you for poking them.

 

Userlevel 2
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What is the T-Life app, and what have I been missing?

Userlevel 2
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What is the T-Life app, and what have I been missing?

Every Tuesday T-Mobile has special deals.  This depends on the type of service you

have with your cellphone.  This coming Spring they will offer free MLB.

Down load the app and it will become clear.

Ken

Userlevel 2
Badge +3

What is the T-Life app, and what have I been missing?

Every Tuesday T-Mobile has special deals.  This depends on the type of service you

have with your cellphone.  This coming Spring they will offer free MLB.

Down load the app and it will become clear.

Ken

Thanks!

I went ahead and downloaded the app. So far I see a free sandwich at Wendy’s and something about internet and some Samsung ads. It might be helpful when we go down to the big city where there are fastfood restaurants, but apparently I need some sort of Wendy’s app too.

Anyhow, this is interesting. I can’t believe I had never heard of this app. I’ve only been with T-Mobile for over 20 years, since before smartphone apps even existed.

Userlevel 2
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Pretty interesting. A lot of more things popped up today, Tuesday. Sadly, most of them are aimed at city folk who live near places like fastfood and convenience stores.

Userlevel 2
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I miss looking at Tuesday list of benefits.    Any news on a fix for my perfectly working

Samsung Galaxy S7 Edge OS 8.0 (no further updates available) with the Tuesday app being

the only app on my phone not working?

 

Ken

 

 

Any news about a workaround for the TLife app on older phones? My phone can’t run iOS 16, so I’m boxed out of the current mlb.tv deal. It’s frustrating.

 

Userlevel 2
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Are there any good deals showing up on Tuesday lately?   T-Mobile Tuesday no longer

works on my Samsung Galaxy 7 Edge 8.0 OS.   Its the only app on my phone that doesn’t work.

My phone is at it’s last OS update.   Needing OS 9 for such a simple app is over kill considering

I run far more complicated apps on my phone that only require as high as 6.0 OS.  

When is T-mobile going to fix their app for wider compatibility or worst case make a simple

web page link to view all the deals.

Ken

 

Same here.   Requires Android OS 9.0 or above.   I am stuck at 8.0 with no future updates available.

 

This is ridiculous to require OS 9.0 or higher.   My device has apps far more complicated

than T-Life Tuesday and they all run fine.   This is the only app that is giving me a problem.

I would like to see T-Mobile fix this compatibility issue or make T-Life available

as a website link to view and buy benefits due to customers.

Ken

 

Userlevel 2
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Has anyone received a reply from T-Mobile on this app problem?   I hope T-Mobile

doesn’t take this long when someone has different type of problem with T-Mobile.

 

Ken

Userlevel 2
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Same issue when trying to install Life.

Android Version 8.1.0

“This app won’t work for your device”

Can Tmobile provide a viable option to install Life, given my Android version. I do not want upgrade my OS.

Same problem here with my Samsung Galaxy S7 Edge OS 8.0.   I am very disappointed no replies from Tmobile on these posts.   Its like the don’t care

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I also have an older phone. I could not connect to T-Mobile at all. My granddaughter told me if I reset my phone it might connect. So, I reset and it connects!

Userlevel 2
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I miss looking at Tuesday list of benefits.    Any news on a fix for my perfectly working

Samsung Galaxy S7 Edge OS 8.0 (no further updates available) with the Tuesday app being

the only app on my phone not working?

 

Ken

 

 

Its been 2 months and no fix yet.      

Ken

Same and still looking for an answer 3+ months later…

Very disappointing, been a customer for over 22 yrs, T-Mobile doesn’t seem too worried or bothered about it either. 😪

Userlevel 2
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I complained about this over a week ago and T-Mobile said they were working on a workaround by making a web version of this and it would be ready soon. I still haven’t gotten an update and am not holding my breath for it. 

How’s that work around going?   Its been a while..

 

Ken

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