hi all, had my kvd21 on since receiving about 25 days ago. Monday got my first “SIM error detected… SIM002” message. Powered unit off for 3 minutes and it returned to service- no issues. now 3 days later the error’s returned.
Called CC and they wanted me to look at the SIM. WOW, it appeared it was not locked in place.
I usually will give a best-shot fix before picking up the phone but with SIMs and the new device I thought Shirley it’s something bad. But not in this case. hth