I see that tons of customers are having issues with slowdown in the evening. I was promised at least 50mbps but get on average maybe 1mbps. I would have been better off staying with my previous ISP. My question is: WHAT IS T-MOBILE DOING ABOUT THIS ISSUE. I don’t see any solutions, only excuses. If it’s congestion, why hasn’t that been addressed? Are more towers the answer?
Unfortunately if you read the terms and conditions there's no guarentee of service.
https://www.t-mobile.com/responsibility/legal/terms-and-conditions
I came here due to this reason too. It’s been a month and I can wait 10 minutes for a page to load. Pages like spotify never work on my computer. I thought it was the page I was on originally bu went on to someone else’s wifi and boom no issues. I’d love to stick with T-mobile but I can’t waste an entire day to execute ¼ of a project I’m working on due to terrible services.
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