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Activate a cancelled tmobile number

  • 27 September 2018
  • 13 replies
  • 8390 views
M

Hi,

Was traveling  out of US for a month so decided to cancel my tmobile number. Would like  to understand  how to activate it once I return

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Best answer by tmo_mike_c 2 October 2018, 00:47

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13 replies

E

Did you mean you had the number completely cancelled or suspended?

When a number is canceled it goes back into the pool of numbers available for everyone. So, there is a chance you may have lost that number forever...

If you just suspended the number, just call in and they can restore that

M

My number was under a group plan. As I was traveling outside US for a month

I had requested my account owner to suspend it for this duration. However,

looks like he cancelled it by mistake. Could you please restore the number

as I want to continue the same number when I return.

Please help.

Thanks,

Sarnadeep Gupta

On Thursday, September 27, 2018, em_just_helping <no-reply@t-mobile.com>

tmo_mike_c
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Userlevel 6
Badge +15

I'm pretty sure our care team can get your line added back but the number may not be available depending on how long it was actually canceled. We'll need the account holder to Community-2153​ and see what number options you have.

A

Please activate my phone number 818-455-5001

gramps28
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Userlevel 7
Badge +14

This is a user to user forum with some tmobile moderation that don't have account access so you need to contact Tmobile support using messenger on one of tmobile's social media platforms to see if they can help you.

Please activate my phone number 818-455-5001

 

D

My line got cancelled after making a payment.

And I recently got a job and need my phone to work.

A

my prepaid number canceled but still under my name how can i active my number?

K

Hi, I got an email from t mobile that my no. Has been cancelled. Is there anyway I can get the same no. Again ?? 
 

the no. Is 617-849-3174

S

i would like to reactivate my t mobile account

 

S

my t mobile number is 3374559164

F
Rank
Userlevel 7
Badge +16

contact TMO through one of their social media platforms like Facebook or Twitter. this will start you with tier 2 support over the call in tier 1 support agents…

 

 

also stop posting personal info..the site is fully public so everything you post including phone numbers etc are viewable by everyone and their mom.

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~
M

How do I activate a cancelled phone number due to nonpayment 

F
Rank
Userlevel 7
Badge +16

call in, go into a store or contact TMO through either Facebook or Twitter.

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~

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