Anyone Else Despise T-Mobile's customer support?

  • 1 February 2022
  • 2 replies


Has anyone else had the horrible hard-headed customer support I have experienced?   I am beginning to think that they are trained to ignore what you say, and do as they please.

2 replies

Userlevel 7
Badge +16

bypass calling in and contact them through either Facebook or start off with tier 2 support instead of the call in tier 1 support.

Userlevel 7
Badge +11

I was surprised to have a very pleasant experience with the Philippine call center recently. I actually asked if she was in Birmingham because she had such a neutral US accent.