Question

@tmomail Rejecting messages with internal error


Badge

This issue started occurring around the end of last week (5/12/22). Anytime a client or I try to send a specific link to a phone number (EX: 1234567890@tmomail.net) we receive the following error: 

“Google tried to deliver your message, but it was rejected by the server for the recipient domain <a href="http://tmomail.net" target="_blank">tmomail.net</a> by <a href="http://tmo-east.mx.a.cloudfilter.net" target="_blank">tmo-east.mx.a.cloudfilter.net</a>. [54.147.231.4]. The error that the other server returned was: 421 4.2.0 qhKynrJLCON26qhKznxskm internal error AUP#BL”

Is the link within the message breaking some kind of policy, or what exactly does the internal error mean?


3 replies

Userlevel 6
Badge +13

are you sending these links to your customers through your phone or from a computer to their phone?

Badge

@fireguy_6364 From a computer to their phone.

Userlevel 6
Badge +13

https://www.t-mobile.com/support/plans-features/consumer-versus-non-consumer-text-messaging

 

Reply