I have received Final bill from T-mobile that has negative total due amount. I believe that means there is a refund due. I switched from T-mobile almost 2 months back, and this is second bill with same amount has been sent. Not sure what I need to do to settle the account.
I tried guest pay, but it did not work with account number provided on the bill.
I am not able to log to my account or did not see any chat option for support.
Please help explain the bill and next steps i should do.
Best answer by manishmalaviya
Hope this helps someone. As I mentioned in my query above, my final bill has negative balance, and I received refund as visa card.