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How to contact support via text or chat

  • 24 April 2024
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How do I contact support?  I was having my “Free Trial” of home internet cancelled and they cancelled my primary line instead.  It dropped the support call and immediately kicked me out out my account.  My phone can make emergency calls only.  Cannot call 611. My online account no longer recognizes my phone number.  Cannot link the account to my email due to account verification going to the phone they just turned off.  I don’t have another phone to call.

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Best answer by gramps28 24 April 2024, 23:34

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Try this link. If available a chat window will open.

https://www.t-mobile.com/contact-us

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