So I've been having this issue where I can't receive verification codes via text from sites like Amazon and Discover but I receive them phone from others. Is this a problem on tmobiles side? I've been talking with Amazon customer service to fix the problem considering I can't use many of the smart home device features but it hasn't gotten anywhere... -_-
Best answer by tmo_amanda
Are you able to receive any texts from short codes? I'm thinking you may have a block on the account that's preventing these verification codes from coming through. You can easily see if there's a block by taking a look at these steps: Content Blocking. If you do not have a block on the account, I'd strongly recommend calling 611 or working with T-Force over Facebook / Twitter because a network ticket may need to be filed with the specific companies you cannot receive these codes from.