So I just pre-ordered the new iPhone XR and the current trade-in promotion is that you can get $390 in monthly bill credits if I trade in my iPhone 7. So I did.
However, I just checked my trade-in shipping label info/receipt etc. from Assurant and it says "Accepted Offer Value: $121.00"
!!!!
This is NOT what I accepted, nowhere during the entire processed did I ACCEPT "$121.00".
The current promo of $390 for iPhone 7 trade-in is what I accepted.
Now, I don't know if I should ship out my old phone when new one arrives. This is outrageous.