I was told at T Mobile that I could receive $800 for my iPhone 11 which would go towards my bill for the iphone 13 pro max. The bill is originally $36 for 30 months before the credit. They printed the labels & told me that I needed to send it in. When I get home I see that the label said customer accepted value $180. Which is very untrue. No price other than $800 was discussed if I knew it was only worth $180 I wouldn’t of accepted the phone. Did this happen to you? If so were you able to return whatever phone you accepted & get out of contract? Or complain & get more than what was on your label.
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