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Back when it was first announced, I sent a #662# to request SCAM call blocking. Since then I've been getting calls IDed as "Scam Likely", which I'm able to ignore. Thank you kindly for the service, T-Mobile, But, the calls are not automatically blocked. Do I need to resend the #662#? Is SCAM call blocking actually in service? What's the story?

If you click on the number it gives you the option to block it.


Understood but these SCAM calls come from use-once, faked numbers. It does no good to put them on your blocked callers list. I want T-Mobile to send them to the bit bucket.


From what I've seen, the Scam Block should be blocking those scammers once the system identifies it. I'm curious, have you gotten spam call from the same number?


#787# iirc checks to see if it is enabled.


There are two options for the scam identity; you can set it to only identify the number as a probable/possible scam (which is what you have it set on), or you can block ALL calls that are identified as a possible scam. If you activate the later option, there is a chance that some legitimate calls will be totally blocked; it is not a perfect system.

It is your choice. You can make the choice on your account page.


I resent the blocking code a few days ago. I checked the status and was informed that blocking is active. I don't think I've gotten any "Scam Likely" calls since resending the code.


glad it got resolved


Why isn’t #662# working for me? Every time I try and blocking scam calls it says “unable to process this request” why is that ??????  


what plan are you on?


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