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Netflix Will only Work on one IP address now.


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I have three phones on my plan. My two daughters have now moved out, but we still share a plan. Netflix will now only work with one IP address, so we can no longer share Netflix now that we are in three households. Can T-Mobile help with that? We pay extra so that we can watch on three devices.

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Best answer by cjake 30 May 2023, 03:11

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Userlevel 7
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There's nothing Tmobile can do since this is a Netflix policy.

Userlevel 5
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I have three phones on my plan. My two daughters have now moved out, but we still share a plan. Netflix will now only work with one IP address, so we can no longer share Netflix now that we are in three households. Can T-Mobile help with that? We pay extra so that we can watch on three devices.

 

Netflix has recently tighten down on account sharing.  You can use 3 devices within the same household.

 

https://help.netflix.com/en/node/123277

 

Userlevel 7
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Personally, the Netflix changes are going to make me cancel.  I travel a lot and I pay for the 4K plan with 4 streams.  There is only me and my girlfriend so we can’t use the 4 screens.  Her parents use my Netflix account because they occasionally want to watch something on there.  As customers of Netflix, we need to teach them their greed is not okay and kick them where it hurts.  Their profits!  I hope T-Mobile drops Netflix for something better, like Max.  

Userlevel 7
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How does someone use Netflix on a mobile device where your IP address will change with your location?

gramps28 wrote:

There's nothing Tmobile can do since this is a Netflix policy.

Not so. Netflix has stated that anyone with an account through a third party (that would be T-Mobile) has to deal with that third party. T-Mobile can deal with it - or not. My guess is they’re not going to do anything because they knew this was coming long ago and have done nothing about the issue. This will probably save T-Mobile a bunch of money.

Userlevel 7
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I had to verify another TV my house the other day.

Userlevel 2
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@drnewcomb

How does someone use Netflix on a mobile device where your IP address will change with your location?

 

There’s a bit more to it than simply IP address (and may require verification or not). See:

https://help.netflix.com/en/node/128339

Userlevel 3
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gramps28 wrote:

There's nothing Tmobile can do since this is a Netflix policy.

Not so. Netflix has stated that anyone with an account through a third party (that would be T-Mobile) has to deal with that third party. T-Mobile can deal with it - or not. My guess is they’re not going to do anything because they knew this was coming long ago and have done nothing about the issue. This will probably save T-Mobile a bunch of money.

T-Mobile has no control over the Netflix password sharing changes.   T-Mobile only handles billing.

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