Solved

SMS Voicemail Link Service:  what is this?

  • 22 August 2017
  • 8 replies
  • 11256 views
snn_555
Rank
Userlevel 3
Badge +13

iPhone 7+.

Ios 10.3.3

 

I have apples visual voicemail service active. However recently I just started getting text messages with voicemail transcription as well however I do not have voicemail to text service active on my line. When I  tap the phone number link in the text message with the transcription of the Voice Mail it takes me to a phone number that answers with "welcome to the SMS link service." That phone number is one digit different every time I get a text message with a voicemail transcription. What is this? And how do I get rid of it?

icon

Best answer by snn_555 25 August 2017, 02:03

View original
When you are suffering, know that I have betrayed you.

8 replies

snn_555
Rank
Userlevel 3
Badge +13

It seems to be worked out now. T-Mobile had to remove visual voicemail from my account and re-add it. It seems it may have been a hangup between android and iOS when changing Sim cards between the two phones and the different operating systems and how they handle Voice Mail.

When you are suffering, know that I have betrayed you.
D

How did you get them to address the issue?

I am experiencing the same thing, and they keep telling me to call Apple... but this isn't an Apple issue.

A

Yes I'm sure that was it

A

Yea

A

Yrs ditch that's it

I

None of these replies are useful. I would love some helpful feedback and an answer to the original question. 

G

I figured it out and culprit is a default setting in the T-Mobile app and not in the iphone or android OS. Login in and go to:

 Account/Profile Settings/Block Calls and Messages[select line]/Block Calls and Messages/Block Orher/Block Voice to Text... (turn it off). 

Test: Have anyone call you. Don't answer letting call go Voicemail and caller leaves message for you. Wait and wait and wait and no text message comes with voicemail contents. Solved

G

Thank you @GhostRider !

It worked 🎉

Reply


New badge winners

  • Curious George
    Frank9977has earned the badge Curious George
  • Curious George
    Tolersonhas earned the badge Curious George
  • Curious George
    werdnahas earned the badge Curious George
  • Smarty Pants
    mcottermanhas earned the badge Smarty Pants
  • Curious George
    BklynGrlhas earned the badge Curious George
Show all badges
Terms & Conditions