So since I got my T-Mobile sim card and transferred to T-Mobile from Sprint my Sprint app no longer works. It can’t identify me on the network. So okay fine, I download the T-Mobile app, set up an account and so forth. Try to log into the T-Mobile app and it says, “looks like you’re a Sprint customer” and sends me back to Sprint.
So obviously I can’t check my usage, pay my bill, etc on the app and have to go to the web site itself. Inconvenient to say the least.
Anyone have a idea how to deal with this? Your help is appreciated.
