I want to cancel paramount plus from my tmobile account. How to do this?
Please help me cancel Paramount Plus!!!
Userlevel 7
+14
Have you tried signing into your Paramount Plus account and go to the settings? There's an option there to cancel.
Under my Para +. I cannot find the “Setting”, but only has “Account” and one description as below, please help to fix and cancel it. Thanks.
You’re subscribed through T-Mobile. To manage your subscription, visit your T-Mobile account. Heads up: the Paramount+ with SHOWTIME® bundle is not available via T-Mobile.
Userlevel 7
+14
You have to do it at the website not the app.
Userlevel 6
+12
Remove the addon.
I want to cancel Paramount that I’m getting free through TMobile
I received this link for instructions on cancelling Paramount + from a T-Mobile rep today-https://www.t-mobile.com/support/account/add-or-remove-services?cmpid=hw_send
I cancelled via a 611 phone call but asked for instructions to post on Community.
Paramount+ subscription & billing
- Your subscription is managed through T-Mobile.
- T-Mobile acts as the method of payment for your Paramount+ membership each month.
- If you remove Paramount+ from your account, T-Mobile will immediately stop being your method of payment.
- If you have problems with your subscription or wish to manage your subscription go to the T-Mobile login page.
- To manage the Paramount+ subscription, go to Manage add-ons.
Getting support
If you need support, you'll need to contact either Paramount+ or T-Mobile, depending on the type of help you need.
Paramount+ support
T-Mobile support
Contact T-Mobile if you need help with:
- Adding or removing Paramount+
- Basic troubleshooting (app connection issues,
- Getting a new Paramount+ activation text message
- Cancelling existing trial version immediately
- T-Mobile plan, billing, & account management
- Basic network or hardware troubleshooting
Canceling
- If you cancel your T-Mobile account, you will immediately lose your Paramount+ subscription. T-Mobile will no longer be your Paramount+ method of payment and you will need to subscribe to Paramount+ directly to start a new subscription.
- If you cancel your Paramount+ subscription through T-Mobile, the cancellation can be future-dated or immediate and you will still have access to your service to the end of the billing cycle (If you cancel your existing 12-month promotion, your subscription will be canceled immediately).
- Log in to the T-Mobile App, T-Mobile, or contact T-Mobile customer service to remove Paramount+ from your account.
- Log in to T-Mobile.com using your T-Mobile ID.
- Select View Account > Shared Add-ons > Manage add-ons.
- Deselect the Paramount+ feature and choose Continue.
- On the Review your order page, select Agree & submit.
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